Question 1

How do I create an account?

Accepted Answer

Click "Start Free" on the homepage, enter your email and a password, and you will be guided through creating your first farm. The whole process takes under 2 minutes.

Question 2

How do I add my first cow?

Accepted Answer

Once you have created a farm, go to the Herd page and click "Add Animal". Enter the tag number, name, breed, sex, birth date, and other details. Your first 10 animals are free.

Question 3

Does DairiQ work without internet?

Accepted Answer

Yes. The app is designed to work fully offline. You can add animals, record milk, log health events, and more — all without a connection. Data syncs automatically when you reconnect.

Question 4

What payment methods do you accept?

Accepted Answer

We support M-Pesa and card payments (Visa/Mastercard). M-Pesa is available for Kenyan customers; card payments work internationally.

Question 5

How much does DairiQ cost?

Accepted Answer

We have three plans: Starter (free for up to 10 animals), Professional (for growing herds), and Enterprise (for large operations). See our pricing page for current rates.

Question 6

Can multiple people access the same farm?

Accepted Answer

Yes. Farm admins can invite team members from the Organisation page. Each person gets their own login with a role (admin, manager, or viewer).

Question 7

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. Access is controlled by role-based permissions, and every change is logged in an audit trail. Only people you invite can see your farm data.

Help Centre

Getting Started

Herd Management

Offline & Sync

Billing & Payments

AI Assistant

Account & Security